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Senior Process Architect

Company: Software Guidance & Assistance
Location: Tampa
Posted on: September 14, 2018

Job Description:

Software Guidance & Assistance, Inc., (SGA), is searching for an Senior Process Architect for a Right to Hire assignment with one of our premier financial services clients in Tampa, FL.


  • Lead the company program across the site where you are located, partnering with Business and Function Site Leadership to identify and structure strategic company and Smart Automation programs with a 12-18 month roadmap of projects to drive full-scale process transformation and process management competencies.
  • Scoping and planning the projects (deliverables, timelines, resourcing, etc.).
  • Leading multiple project teams in identifying waste and pain-points in the process using Lean tools (including basic Process Mapping, VSM, SIPOC's, Time and Motion studies, Benchmarking, etc.) and presenting findings to Senior Leadership.
  • Organizing and leading Kaizen workshops, guiding the project teams on executing Root Cause Analyses and identifying Action Plans for the elimination of Root Causes to solve various Business and Process issues that achieve project/program objectives.
  • Developing "To Be processes, documenting identified policy and procedure gaps and a plan to implement the future state.
  • Partnering with Business and Finance to estimate calendarized benefits for inclusion into budget plans, and monitoring achievement of benefit targets
  • Delivering company training courses
  • Implement tools and a program of reviews to support culture of standardized process governance and 'Operations Excellence' practices across the CSC in line with the global company approach, while coordinating with Global Process Owners to ensure consistency and standardization across the CSC network
  • Deliver training and coaching new company Associates and Practitioners through the standard project life cycle to drive improvements across the site.
  • Develop and deliver program reporting and senior stakeholder presentations and provide project reporting as appropriate.
  • Lead the development and articulation of program progress, successes and challenges through various presentations, training and forums . Required Skills:
    • Minimum of 10+ years of work experience with time spent applying Lean or Lean Six Sigma methodologies. Experience in management consulting and/or developing automation solutions for Operations and Services (particularly with Robotics) will be highly valued.
    • Strong data analytics capabilities, especially cost analysis and internal/external benchmarking.
    • Ability to influence and work effectively with Senior Managers and with large teams across countries, functions and businesses.
    • Understanding of the drivers of value, including the ability to size and prioritize large scale initiatives across Businesses and Functions.
    • Strong communication skills and the ability to structure logical analysis in presentations.
    • An in-depth understanding of Excel and PowerPoint.
    • An understanding of company's businesses, the major strategic issues and the Senior Management landscape would be beneficial.
    • An undergraduate degree and an MBA (desirable but not required) from a top tier institution.
    • PMP or Prince Certification is also desirable but is not required.
    • Highly motivated, organized and methodical.
    • Logical, analytic and rational thinker.
    • Demonstrated team player.
    • Bachelor's degree.
    • 25% required travel. SGA is a Certified Women's Business Enterprise (WBE) celebrating over thirty years of service to our national client base for both permanent placement and consulting opportunities.

      Keywords: Software Guidance & Assistance, Tampa , Senior Process Architect, Professions , Tampa, Florida

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