Integration Analyst - Riverview, FL

Company: Bluegrace Logistics
Location: Riverview
Posted on: August 7, 2022

Job Description:

This role will be responsible for Designing and Implementing data connections between external systems (such as the customers ERP, TMS, or another system) with BlueGraces system(s). An Integration Analyst will work closely with the customers IT team, along with other Implementation/Business stakeholders, to Identify the integration requirements while understanding system capabilities and architecture limitations. This role may be extended to Preparing design documentation, process maps, and development work items.You should:

• Be able to work within a team environment and communicate effectively to relay messages and propose new ideas to be more efficient.
• Be attentive to be able to understand ambiguous processes and Simplify what is truly needed.
• Be able to work within short, yet mutually defined timelines. The customer chose to work with us because we Pursue Outrageous Goals.
• Be comfortable with ever-changing requirements. Processes may change throughout the integration implementation; youll need to Embrace the Chaos, adapt, and productively speak to changes as they occur.
• Enjoy working through complex issues without extensive recognition when solving a challenging problem. Be Happy, Humble, and Have Fun.What youll do:
  • Review the customers current state business processes and identify mid-level trigger points and/or processes that move an order through the customers life cycle (entry through close).
  • Effectively and Confidently speak with customer Management teams through emails and meetings to communicate requirements, as well as, discuss technical features and review API and/or EDI documentation with the IT teams.
  • Work collaboratively with our business team to determine the optimal process flow to accommodate the requirements using a decent understanding of the BlueGrace capabilities.
  • Prepare design documentation, such as a Statement of Work (SOW), process flows, mapping documents, and DevOps work items.
  • Complete end-to-end testing scenarios with the customer, which can involve reviewing sample requests to identify and meticulously communicate discrepancies that would cause requests to fail.
  • Manage Go-Live deployments/configurations and support requests immediately following.
  • Troubleshoot ongoing issues as they arise throughout the integration lifecycle.
  • Support ad-hoc projects related to ongoing customer development.Required Qualifications:
    • Excellent Organizational and Communication skills as you will need to simultaneously manage multiple implementations.
    • Basic understanding of APIs and SFTP protocols, with the ability to read and follow JSON, XML, X12 (EDI), and CSV/XLS formats.
    • Familiarity with dev tools in a Support role, such as Postman, Azure (tables, DevOps, queues, etc.), and SQL.
    • Strong attention to detail for meeting specification requirements, testing, and troubleshooting problems.
    • Must have strong analytics capabilities to manage varying levels of complexity with a process improvement mentality to provide excellent technical and implementation supportPreferred Qualifications:
      • Basic knowledge of reading and designing Process flows.
      • General Logistics knowledge
      • Excellent communication skills with the ability to work with varying work styles, personalities, and positions
      • Sound judgment, ability to analyze situations and information, good problem solvingID: 2022-2909 External Company Name: BlueGrace Logistics External Company URL: www.mybluegrace.com Street: 2846 S Falkenburg Rd

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