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Catastrophe Claims Supervisor

Company: Anchor Insurance Holdings
Location: Tampa
Posted on: November 11, 2019

Job Description:

Catastrophe Claims Supervisor Location - St. Petersburg, Florida
SUMMARY This position is responsible for the supervision and management of Catastrophe Claims. This position will be based out of our St. Petersburg office.
DUTIES AND RESPONSIBILITIES

  • Work with the Director of Claims to develop and implement processes and procedures for CAT Response
  • Responsible for CAT Plan continuous development
  • Supervise staff adjusters and independent adjusters
  • Provide liaison services to assist sales/marketing with agents
  • Provide direction, approval and assist in handling of complex claims (large loss, ADR, represented claims, complex negotiations, etc.)
  • Hire, coach, mentor and develop staff adjusters
  • Provide training to staff adjusters and claim's support personnel
  • Establish goals and metrics to obtain superior performance
  • Represent company at associations meetings, seminars, client visits
  • Develop vendor relationships for the organization
  • Handle Insurance Department Inquiries
  • Serve as subject matter expert for the claims group and assist in cross departmental projects and initiatives.
  • Develop and create CAT training and assist in conducting annual meetings
  • Special projects and other related duties as assigned
    EDUCATION and/or EXPERIENCE
    • Bachelor's Degree
    • 5 to 10 years claims experience with at least 1 years in supervisory role
    • Prior CAT experience
    • Advanced insurance designations preferred: AIM, AIC, SCLA, CPCU
    • Adjuster License - Florida
    • Valid Driver's License
      SKILLS
      • Advanced policy knowledge and ability to evaluate and determine coverages.
      • Advanced knowledge of reserving practices.
      • Best in Class knowledge of applicable statutes, case law and compliance needs
      • Solid foundation in understanding and managing claims expense
      • Advanced knowledge of Xactimate and XactAnalysis
      • Excellent communication skills, both oral and written
      • Full working knowledge and computer literacy with understanding of Microsoft Suite (Outlook, Word, Excel)
      • Superior organization
      • Advanced analytical and math skills
      • Ability to multi-task and problem solving
      • Attention to detail
      • Ability to use good judgment, be decisive and have outstanding problem-solving skills
      • Critical thinking and attentiveness are crucial
      • Ability to multitask and work under minimum supervision
      • Have knowledge of insurance concepts/coverage
        PHYSICAL DEMANDS
        • The physical demands are common to those that must be met by the employee to successfully perform the essential functions of this job. The job will involve sitting and attending to computer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
          TRAVEL
          • The role will be principally based out of the St. Pete office on a daily basis. However, travel may be required for conferences, meetings with agents, vendor meetings, and other duties. The primary need for travel could develop based on planned CAT response and needs.
            Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Anchor Insurance offers an excellent benefit package including, medical, dental, vision, short and long-term disability, life insurance, a 401K plan with a company match, paid time off and paid holidays.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Keywords: Anchor Insurance Holdings, Tampa , Catastrophe Claims Supervisor, Other , Tampa, Florida

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