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Branch Operations Supervisor

Company: Lowe's Pro Supply
Location: Riverview
Posted on: November 24, 2022

Job Description:

The Branch Operations Supervisor is primarily responsible for supervising a high performing team responsible for handling product safely, efficiently, and effectively as it moves through the facility. The Operations Supervisor is a key member of the leadership team, coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. This role maintains a safe working environment and builds a culture of safety among associates. This role monitors production volume and assigns or reassigns operations associates to tasks involving receiving, picking (order-fill), shipping product or other supporting tasks. The individual in this role must respond quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. The Operations Supervisor resolves issues, addresses safety concerns, and is responsible for communicating business objectives and daily workload plans to the team. This role also engages with associates to assist them through associate relations related issues experienced with the organization and/or with other associates. Essential Responsibilities:Operational Excellence

  • Monitors the flow of inventory in the facility frequently throughout the day, making
  • adjustments to team assignments as needed.
  • Identifies and resolves equipment issues
  • Identifies and assists in implementing process improvements or new processes launched from corporate
  • Identifies and takes action on needs for efficient operations, safety issues, and bottlenecks
  • Ensures all associates comprehend and execute safety work practices by performing regular safety observations and having regular safety discussions; identifies and resolves safety issues including those escalated from associates
  • Completes all incident reports for in-house product damage, near misses and injuries, and
  • equipment incidents; completes accident reports for associate injuries Team Leadership
    • Assists associates with HR related issues including questions/concerns with attendance, pay, benefits, job changes, voluntary terminations, I-9 verification, unemployment claims, and workplace accommodations
    • Communicates clear expectations for associates, monitors and manages associate performance for accuracy and timeliness, providing timely and constructive feedback
    • Conducts team huddle, including safety topics, upcoming events and demand for the day
    • Works with associates to build a work environment of engagement and inclusion
    • Makes recommendations in the candidate selection process for nonexempt roles
    • Helps associates on the team transition through change
    • Leads the onboarding and training process for associates
    • Communicates and builds partnerships with cross functional teams Manager-on-Duty (as scheduled)
      • Providing full leadership over the branch, which includes but is not limited to resolving associate concerns, addressing customer needs, maintaining a safe work environment
      • Regularly walks the branch, observing associates working safely and meeting production
      • guidelines
      • Responsible for executing opening and closing procedures
      • Validates associates are working safe and free of clutter
      • Funnels non-MOD activities (e.g., customer complaints, management approvals, and other run the business activities) to appropriate non-MOD leaders Minimum Qualifications
        • Required Bachelor's Degree - Bachelor's Degree in Supply Chain Management, Transportation, Industrial, Engineering, Business or related field (or equivalent experience in Distribution Center/Warehouse Operations or related area)
        • Minimum of 6 months experience providing direction or supervision to teams (with or without direct report responsibility) and providing feedback
        • Experience supporting or participating in the process of training, mentoring and developing associates
        • Basic math and reading comprehension skills
        • Basic computer skills, including working knowledge of Microsoft Office
        • Proven record of complying with safety requirements
        • Experience building a culture of safety among subordinates and peers
        • Experience working with and communicating to next level leadership
        • Experience with software such as Microsoft Office and/or a Warehouse Management System
        • Bilingual skills, if applicable to the facility What We OfferAssociate Benefits include: Competitive pay, Health, Dental and Vision insurance, Life and Disability insurance, Paid time off, including vacation, holidays, sick and volunteer time, Flexible spending and health savings accounts, 401(k) Retirement account with company match, Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs, Education support program to include tuition reimbursement, Business Travel Accident insurance, Maternity and Parental leave, Adoption assistance, Lowe's Associate Discount and broad discount platform. Benefits offerings change each year and eligibility varies. For the most up-to-date breakdown of what's available to you, visit MyLowesBenefits.com.
          EEO Statement: Lowe's Pro Supply is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Keywords: Lowe's Pro Supply, Tampa , Branch Operations Supervisor, Other , Riverview, Florida

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