Centralized Claims Adjuster - Open to all FL locations

Company: Progressive
Location: Riverview
Posted on: November 12, 2021

Job Description:

Centralized Claims Adjuster - Open to all FL locationsJob Number: 183122As a centralized claims adjuster, you'll help customers resolve auto claims involving up to two vehicles. This is not a field position. Primarily over the phone, you'll accurately document claims details, interview those involved in an accident, make coverage and liability decisions, and collaborate with peers to verify consistency of accident details. Along with a supportive team, you'll have ongoing coaching and development to help you feel confident while supporting customers through a stressful time.Starting your role from home, you'll be provided virtual training and onboarding. You'll eventually transition into a hybrid in-office schedule where work from home days are possible, when we are ready to open our offices.Duties & responsibilitiesManage a high volume of claim files from beginning to endResolve and document auto claims as quickly and accurately as possibleInterview all involved in an accident to determine coverage and liability decisionsValidate damage is consistent with the report of the accidentIndependently make decisions related to liability and coveragesMust-have qualificationsTwo or more years of college education or relevant work experienceWork or educational experience must include:Customer service, sales and/or influencing othersFast paced and changing environmentMultitasking and time management skillsEffectively communicating verbally and in writingComputer SkillsScheduleTuesday - Saturday, 9am to 6pm. (Training schedule: Monday - Friday 8:30 am - 5:30 pm for 3 weeks)Start Dates: January and Febuary Work from home requirementsDesignated workspace free from noise and other distractionRemote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps upComputer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)All Progressive hardware you receive needs to be connected to a surge protectorCompensation $21.50-$23/hour Gainshare bonus up to 16% of your eligible earnings based on company performance An additional 10% when you work evening or weekend hoursBenefits 401(k) with dollar-for-dollar company match up to 6% Medical, dental & vision, including free preventative care Wellness & mental health programs Health care flexible spending accounts, health savings accounts, & life insurance Paid time off Paid & unpaid sick leave where applicable, as well as short & long-term disability Parental & family leave; military leave & pay Diverse, inclusive & welcoming culture with Employee Resource Groups Career development & tuition assistance Onsite gym & healthcare at large locationsEqual Opportunity EmployerJob: ClaimsPrimary Location: United States-Florida-RiverviewSchedule: Full-timeEmployee Status: RegularWork From Home: No

Keywords: Progressive, Tampa , Centralized Claims Adjuster - Open to all FL locations, Other , Riverview, Florida