Director of Fun
Company: WTS International, Inc.
Posted on: June 8, 2021
WTS International is seeking a part time Director of Fun for
Parrish, FL! The Director of Fun is responsible for the
coordination and general oversight of lifestyle programs, major
marketing events and amenities within the community; to include,
but not limited to: youth, wellness, nature, social and special
events, as directed by the board of directors and/or developer. The
Director of fun is responsible for coordinating with the marketing
department to assist with prospective buyer and resident
initiatives, Relator relations and overall home sales efforts.
Nights/weekends required and our ideal candidate will have prior
recreation, hospitality, events and facility management experience.
Apply today for immediate consideration!
- Ensures the "WTS Experience" for residents, guests and
prospective buyers by maintaining the standards set in WTS' Basics
to Excellence (BTE), WTS' Mission Statement/Values; Standards and
Expectations, and WTS' Brand Standards. Develops and maintains a
comprehensive standard facility operations manual, including
written policies and procedures for all services, administration,
and maintenance. Presents a monthly Lifestyle Director's report to
the board of supervisors and client. Plans and directs a wide
variety of programming and services for the community to include
but not limited to: social, sports, fitness, aquatics, life
enrichment, youth, teen, community bike share program, prospect &
marketing events, as well as large scale public events. Works
alongside the marketing & development team. Coordinates with the
marketing team and onsite sales representatives to ensure the
community lifestyle program is properly presented to prospects,
realtors and current residents. Documents program participation &
resident feedback. Assists in the solicitation of resident
testimonials, lifestyle photos, event videos, event attendee
feedback to be used in a variety of marketing channels for the
community. Creates a calendar of events and community newsletter as
required by client. Promotes all programs, events and social clubs
in the community through a variety of marketing channels to
include, but not limited to, a community app & website, newsletter
and calendar of events, flyers, posters, email blast, etc. Provides
excellent customer service and monitors resident and guest feedback
through customer care techniques. Submits all paperwork and
financial reporting, including payroll, in accordance with WTS
policy. Reconciles registration software and POS system as
required. Ensures accurate facility maintenance procedures and
checklists through routine preventative maintenance and repair.
Works in cooperation with the CDD & HOA management teams to ensure
communication is clear when responding to resident and client
inquiries. Assesses all employees' progress continually; coaches
employees with positive reinforcement, and disciplines, when
necessary, fairly and consistently; participates in annual
performance evaluations, and, when necessary, assists in the
termination process. Attends all management functions and meetings
associated with client, including monthly board meetings, developer
meetings and off-site presentations. Maintains cooperation and
teamwork throughout the community, placing a high emphasis on
resident service and satisfaction. Identifies, evaluates, and
resolves problems or concerns from management and/or residents in a
timely manner, utilizing innovative ideas and sound judgment.
Assists with budget planning, preparation and forecasting as
needed. Collaborates with the marketing team on lead-management,
survey analysis and database management. Implements and maintains
community retail shop and website.
- Minimum of two (2) years progressive development and experience
in the field of special events & resident program planning and
execution. Experience in planning, coordinating and executing major
festivals and events, including volunteers, staffing, logistics and
sponsorship development. Prior experience working in a new
construction community is preferred. Energetic, enthusiastic and
motivational. Ability to lead a group of staff members, volunteers,
subordinate staff and volunteers in major programming and events.
Must be able to lift tables, chairs and other equipment while
setting up and breaking down events and activities. Excellent
customer service skills. Ability to utilize new technology and
communication methods in preparing messaging for residents, public
and client. Experience in public speaking and presentations.
Efficient, well organized, and able to handle a variety of duties
simultaneously. Professional manner, discretion, and appearance.
Excellent verbal and written skills. Effective leadership skills
and strong work ethic.
Education Requirements: Bachelor's Degree in recreation, leisure
services, or a related field highly desirable. CPR, First aid & AED
Certification preferred or willingness to obtain
WTS International, LLC is an equal employment opportunity
employer that is committed to having a diverse work force.
Keywords: WTS International, Inc., Tampa , Director of Fun, Other , Parrish, Florida
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