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Global Subject Matter Expert-Retail Software

Company: Diebold Nixdorf
Location: Tampa
Posted on: May 19, 2019

Job Description:

A Global Subject Matter Expert for Retail represents a senior retail domain expert with regard to our retail industry tier-1 and tier-2 software product offering based on Vynamic Software for Retail. This is combined with a strong technical understanding with regard to solution architecture and a solid retail industry business and trend knowledge. The Global SME for Retail is responsible to support regional Technical Presales/Deal Architects and local Software Sales Specialists in selling our software to target customers. In concrete the following tasks are to be taken: Contribute to assigned opportunity request-for-proposal / request for information respond generation in the areas of functional and technical customer requirement analytics considering his strong knowledge about Vynamic Software for Retail or a dedicated product offering from this software suiteGuide regional Technical Presales/Deal Architects, Solution Architects and professional service representatives in defining the customer demand fitting solution ("solutioning") by providing mandatory conceptual, technical or functional input based on Vynamic Software for Retail software products' current and planned scope and capabilitiesSupport the definition of Vynamic Software product development directions by providing market, customer and Diebold Nixdorf software community requirements and feedback to retail software product management Support Solutions Center of Excellence in defining competitive retail industry conform solutions by providing relevant information based on individual technical and industry domain knowledgePreparation and execution of assigned opportunity related workshops and customer demonstrations considering a potential individual focus on technical, Support of regional Technical Presales consultants and local software sales specialists in performing above mentioned tasks for "standard" opportunitiesDefine, generate and maintain Vynamic Software demokit in minimum by representing the individual product domain as well as in narrow cooperation with product management and Center of Excellence Solution representativesEnablement of regional Technical Presales consultants in terms of product knowledge, efficient use of demonstration and workshop supporting collaterals such as retail software demokit and correct utilization of these collaterals in workshops, experience centers/showrooms etc.Support Diebold Nixdorf to be represented in major (retail) industry related events such as Money2020 or NRF in demonstration system preparation and as booth staffSupport Marketing Center of Excellence in interacting with external representatives such as analysts, press etc. (e.g. domain related interviews) by demonstrating deep technical expertise in individual specific knowledge areas Co-work with relevant stakeholders coming from Business Development and Alliance team and Solution Center of Excellence in order to identify new retail solution business opportunities and support working out of business cases and solution approaches by providing relevant domain based inputThis is a remote based positionThe following subject related expertise is seen:Senior expertise in software architecture and software setup including mature understanding of state-of-the-art software technologies (e.g. cloud concepts)Solid Experience in retail industry in at least the relevant domain the individual Subject Matter Expert is supposed to represent (e.g. payment, customer engagement, retail mobile)In addition to this the following skills are required: 10+ years of experience in a relevant fieldBachelor's Degree Ability to work in international team matrixAbility travel roughly 50%A solid understanding of leading edge technologies and IT systems in the retail industry.Knowledge of competitive products and targeted industry market areas.Understands and is able to apply strategic business and finance experience to help drive business decisions, manages the product with business acumen.Excellent oral and written communication and presentation skills at all levels of the organization - senior management, team members, peers, and partners.Proven ability to establish and articulate a vision, set goals, develop, execute strategies, track and measure results. Diebold Nixdorf, Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, age, national origin, genetic information, disability or protected veteran status.

Keywords: Diebold Nixdorf, Tampa , Global Subject Matter Expert-Retail Software, IT / Software / Systems , Tampa, Florida

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