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Customer Service Representative (Level II)

Company: Adecco
Location: Tampa
Posted on: November 11, 2019

Job Description:

Adecco is currently assisting a local client in their search to fill a Customer Service Representative II ?job in Tampa, FL paying $18.51/HR. Apply now if you meet the qualifications listed below!
Responsibilities for this Customer Service Representative job include, but are not limited to:
Handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future.

  • Role is meant for those looking to make a real impact and build a career in financial services
  • Ideal for those with a passion for assisting clients with their banking transactions while building relationships and helping to identify their needs
  • Client Service Representatives (CSR) have a passion for delivering a personalized and caring experience - they go beyond processing simple account transactions and anticipate and resolve client concerns with the goal of exceeding expectations, no matter how large or small the request
    • CSRs work in an inbound client service contact center that requires sitting and taking calls for the entire shift, with structured breaks.
    • Servicing clients is our number one priority
    • Teammates MUST adhere to schedules that ensure our clients have every opportunity to connect with a client service professional in their moments that matter Qualifications for this Customer Service Representative job:
      • 1+ year of customer service experience, including experience handling difficult client situations
      • Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections
      • Proven history of dependability
      • Proficient with computers. Ability to navigate multiple computer systems while interacting with the customer
      • Communicates effectively and confidently with all clients to make their financial lives better
      • Ability to think critically and use good, sound judgment in decision making
      • Self-motivated and goal-oriented Additional Details:
        Type:????????????????????? Fulltime (40 hours / week) contract
        Length:????????????????? 12 months with possible extension and/or hire capability
        Pay:??????????????????????? $18.51 / HR
        Shift/Hours:????????? Mon, Tues, Wed, Fri and Sat, 7:55AM to 4:25PM
        Why work for Adecco?
        • Weekly pay
        • 401(k) Plan
        • Skills Training
        • Eligible for medical, dental, and vision benefits on the first of the month following 60 days of employment IMPORTANT: This Customer Service Representative job is being recruited for by Adecco's National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must use the "Apply with Adecco" button to submit your resume.
          The Adecco Group is a global leader in HR services.? Our group connects over 700,000 associates with our business clients each day through our 6,600 offices in over 70 countries and territories around the world.? We offer employment opportunities at any stage in your professional career.? Contact us today to discuss available contract and direct hire positions.? Adecco Group provides one of the most comprehensive benefits packages in the industry to contract workers to include Holiday, 401(k), Insurance Benefit Plans
          Equal Opportunity Employer Minorities/Women/Veterans/Disabled
          Adecco will consider qualified applicants with arrest and conviction records for employment

          Company Description:

          Adecco is the world---s largest provider of staffing solutions. But it---s not our size that makes us different, it---s our unwavering commitment to the businesses, job seekers and communities we serve.--Every day, we propel job seekers forward in their career and help America---s top employers attract, develop and manage the very best talent. Job seekers--rely on us for exciting temporary, temp-to-perm and permanent opportunities, as well as career resources and advice. Businesses throughout the country and across all industries count on us for access to more than 9 million qualified candidates and an ability to deliver proactive and actionable insight into the economy and the job market. We also sponsor community and nationwide community service events to ensure opportunities for all.--We are proud of the fact that we connect more people with more jobs than anyone else, and know how important what we do is - not only to the economy and job market, but also to the lives and communities we touch

Keywords: Adecco, Tampa , Customer Service Representative (Level II), Hospitality & Tourism , Tampa, Florida

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