TampaFLRecruiter Since 2001
the smart solution for Tampa jobs

On-Site Customer Service Representative (Naples location, 6am - 3:30pm)

Company: MSC Industrial Supply
Location: Tampa
Posted on: September 15, 2019

Job Description:

Build a better career with MSC.Serving customer and community starts with the very best people doing their very best work. That is precisely what we have at MSC Industrial Supply Co., a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. Watch HERE to find out why you should work at MSC and join us as we continue to build a diverse and inclusive workplace.Requisition ID :3445Employment Type :Full TimeJob Category :Customer Care / Contact CentreWork Location :Tampa, FLState or Province :Florida (US-FL)Potential WorkLocation :United States : Florida : TampaDUTIES and RESPONSIBILITIESAnswers inbound calls in a specific on-site location to sell MSC products in accordance with MSC Culture and Customer Service Standards.Resolves on-site customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Consults with other associates to locate the most effective sources of information.Provides customer service in accordance with MSC standards to ensure customer satisfaction, account retention, and revenue generation using all tools available.Communicates customer concerns to management to ensure the most effective and lasting problem resolution.Builds customer relationships via exceptional levels of service to ensure customer satisfaction and retention.Works closely with vendors to produce quotes, expedite orders, locate sources for product, and arrange product training.Supports outside sales representative in various branch activities.Resolves more complex credit and collections issues to enhance customer service.Implements and maintains an MSC VMI or CMI program in customer location to enhance revenue generation.Understands and utilizes item cross over, label generation utilizing, One Button Upload, LABL, VXRF, AKAU, CROSIT and CMI Software Installation.Assists in the Identification, Collection and logging of all available Cost Savings Statistics.Ensures excellent customer relations by responding, under manager's or OSA's guidance, to customer needs consistent with MSC standards, Culture, and business practices.Resolves customer product and service issues by providing sales-related solutions utilizing the most common source of information. Consults with other associates to locate alternate sources of information.Represents MSC in conjunction with OSA and/or BSM at customer meetings by communicating MSC's Value Proposition, direction and strategy for alignment to customer goals and expectations.Fosters the MSC Culture in the branch and throughout the company to ensure unity of purpose and fulfillment of MSC's Mission.Participates in special projects and performs additional duties as required.EDUCATION and EXPERIENCEA High School Diploma or the equivalent.Minimum 2 years inbound/ outbound telephone sales, outside sales, or customer service experience required.Industry experience preferred.SKILLSComputer literacy and proficiency with email, various internet browsers and/or the Windows operating system required.Excellent problem solving skills are required.Excellent customer service and sales skills are required.Excellent oral and written communications skills are also required.Working Industrial knowledge preferred.REQUIREMENTSAbility to lift items of up to 50 pounds required as needed.A valid driver's license is required.Why MSCPeople. Collaboration. Insight. That's how you build something that works.Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 75+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. When you join our team, you will receive rewards and recognition for your contributions, training and professional development opportunities, as well as a variety of benefits to support you and your family's health, well-being, and financial future.If you are inspired to learn, take risks, and succeed as a team, you can build a better career at MSC.Equal Opportunity StatementAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation or gender identity.

Keywords: MSC Industrial Supply, Tampa , On-Site Customer Service Representative (Naples location, 6am - 3:30pm), Hospitality & Tourism , Tampa, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service Consultant
Description: Customer Service Representative Are you positive, motivated and ready to learn in a fast-paced environment This is an opportunity to work in a friendly atmosphere, be recognized for your success, and (more...)
Company: The Results Companies
Location: Lakeland
Posted on: 09/18/2019

Barista / Gourmet Coffee Attendant - JW Marriott Orlando, Grande Lakes - (19108223)
Description: Here's To Your Journey with JW Marriott Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than (more...)
Company: Marriott International
Location: Lakeland
Posted on: 09/18/2019

Customer Service
Description: We provide call center services for numerous other companies and organizations. Our Independent Contractor Agents have taken customer service, sales, and technical support for some of the biggest brands (more...)
Company: Mommy Jobs Online
Location: Orlando
Posted on: 09/18/2019


Customer Service Representative
Description: Purpose of JobProvides member onboarding, servicing and x2F or facilitation of product sales through various channels e.g., phone, mail, e-mail, face-to-face . Deepens and retains member relationships (more...)
Company: USAA
Location: Brandon
Posted on: 09/18/2019

Seasonal Sales Associate
Description: Crate and Barrel Sales Associates are at the heart of our customers' experience. Genuinely warm and naturally driven, you're a fan of everything we sell. That enthusiasm brings a level of excitement to (more...)
Company: Crate & Barrel
Location: Saint Petersburg
Posted on: 09/18/2019

Nabisco Senior Sales Service Merchandiser - Tampa, FL
Description: Mondel 275 z International, Inc. empowers people to snack right in over 160 countries around the world. We're leading the future of snacking with iconic brands such as Oreo, belVita and LU biscuits (more...)
Company: Mondelez International
Location: Tampa
Posted on: 09/18/2019

Cook @ Publix Field at Joker Marchant Stadium
Description: Our Exciting Work EnvironmentGrounded in a foundation of family ownership for over 100 years, Delaware North has earned a reputation as one of the most admired family-owned hospitality companies in the (more...)
Company: Delaware North
Location: Lakeland
Posted on: 09/18/2019

25U Signal Support Systems Specialist
Description: Communication is the pulse of Army National Guard units, and it's up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn't miss a beat. br br Signal (more...)
Company: Army National Guard
Location: Orlando
Posted on: 09/18/2019

Coffee-Barista-(Starting rate $12.30, increasing to $13.30 by September) Walt Disney World Swan and
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International
Location: Orlando
Posted on: 09/18/2019

Part-Time Retail Merchandiser
Description: OverviewAre you looking for a company with flexible scheduling to demonstrate your merchandising, customer service and organizational skills Lawrence Merchandising has a great opportunity for you Lawrence (more...)
Company: Lawrence Merchandising Service
Location: Oviedo
Posted on: 09/18/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Tampa RSS job feeds