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Veterans Preferred - Customer Service Representative

Company: US11345-AIRGAS Airgas USA, LLC
Location: Oldsmar
Posted on: November 19, 2022

Job Description:


Military Veterans are Encouraged to Apply. -44881 Customer Service Representative (Open)

Location:
Oldsmar, FL (Calgaz) - SpecGas

How will you CONTRIBUTE and GROW?

Position Title: Customer Service Representative
- Location: Oldsmar, FL
How will you CONTRIBUTE and GROW?
The Customer Service Representative will provide product knowledge and account support to customers, internal and external, in a courteous and proactive manner.
In particular, you will:
- Read and understand procedures and instructions on customer service processes.
- Answer calls promptly and courteously.
- Respond to customer inquiries in a timely and professional manner.
- Enter customer orders into the current order management system (SAP) on a daily basis.
- Knowledge of products and technical information.
- Knowledge of alternate products based on cost, availability, and customer requirements.
- Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
- Manage assigned distributor accounts.
- Monitor scheduled ship dates to ensure timely delivery to customers.
- Follow all safety protocols.
- Run ZOTCM report daily.
- Knowledge of google docs, sheets, and google meet.
- Good understanding of SAP.
- Must be able to multitask efficiently.
- Excellent communication skills.
- Must be able to pay close attention to details.Are you a MATCH? - High School Diploma or equivalent required - Must have at least 2 years experience in internal and/or external customer service or Customer related administration. - Strong attention to detail. - Proficiency in using personal computer, data entry terminal and other common office equipment and software. About Airgas Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions. Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for Industry and Health. Air Liquide is present in 78 countries with approximately 64,500 associates globally. Join us for a stimulating experience: you'll find a world of learning and development opportunities where inventiveness is at the heart of what we do, in an open, collaborative and respectful environment. Your differences enhance our performance At Airgas, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, or disability

________________________

Are you a MATCH?

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Your differences enhance our performance

At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

Keywords: US11345-AIRGAS Airgas USA, LLC, Tampa , Veterans Preferred - Customer Service Representative, Hospitality & Tourism , Oldsmar, Florida

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