Customer Experience Associate
Company: TELYRX LLC
Location: Clearwater
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Description: Customer Experience
Associate (Full-Time, In-Person) Flexible Schedule | Daytime,
Evening, and Weekend Shifts Available Join our dynamic team as a
Customer Experience Associate, where your empathy, attention to
detail, and passion for patient care help shape the future of
healthcare delivery. At TelyRx, you’ll ensure every customer feels
supported, valued, and empowered on their health journey. About Us:
Access to essential medicines should be simple, convenient, and
readily available. Our mission is to help people get their
necessary medications by removing unnecessary barriers and
streamlining the process. No insurance, no hassle, no hoops—just
fast, reliable care. We believe healthcare should be inclusive,
accessible, and easy. By leveraging technology and a
patient-centered approach, TelyRx is transforming how people
experience pharmacy care. Join us in creating a healthier, more
accessible future. About the Role: As a Customer Experience
Associate , you’ll play a key role in providing personalized
support to our patients. Whether you have pharmacy experience or a
background in healthcare or customer service, this role is perfect
for empathetic individuals passionate about making a real
difference in people’s lives. You’ll assist customers with
medication needs, answer questions, and resolve concerns in a way
that builds trust and loyalty. We offer a flexible schedule and are
currently seeking individuals who are available for daytime,
evening, and weekend shifts. Key Details: Pay: $20/hour Schedule
Flexibility: M-F 2:00 PM - 10:00 PM Location: Clearwater, FL
(In-person) Responsibilities: Provide thoughtful, empathetic
support via email, phone, chat, and messaging systems. Help
customers navigate their medication orders and resolve issues
quickly and personally. Build long-term relationships with patients
by offering helpful product and service advice. Maintain up-to-date
knowledge of TelyRx products and offerings in a fast-changing
environment. Support a smooth and hassle-free pharmacy experience
using your healthcare knowledge and people skills. Report customer
trends, feedback, and insights to the team. Meet and exceed
performance targets while maintaining attention to detail and
quality. Requirements: What We’re Looking For: Empathy First: A
passion for helping others and delivering a truly supportive
patient experience. Experience: 2 years in any customer-facing role
(bonus if you have pharmacy, healthcare, or medical experience).
Communication Skills: Strong writing, spelling, and verbal
communication. Problem Solver: Quick thinker with a
solutions-oriented Tech-Savvy: Comfortable navigating multiple
systems and information sources. Perks & Benefits: $20/hour
starting pay Health, Dental, and Vision Insurance 401(k) Plan
Opportunities for growth in a mission-driven, fast-paced company
Flexible scheduling to fit your life Join Us! Whether you're
experienced in pharmacy or just passionate about making healthcare
better, TelyRx is looking for team members who care. If you thrive
in a fast-paced, patient-centered environment and want to help
people get the medications they need— we’d love to meet you.
Keywords: TELYRX LLC, Tampa , Customer Experience Associate, Healthcare , Clearwater, Florida
