Registered Nurse (RN) - Telehealth - $70K per year
Company: Pinnacle Home Care
Location: Oldsmar
Posted on: January 26, 2023
Job Description:
Pinnacle Home Care is seeking a Registered Nurse (RN) Telehealth
for a nursing job in Oldsmar, Florida.Job Description &
Requirements
- Specialty: Telehealth
- Discipline: RN
- Start Date: 02/06/2023
- Duration: Ongoing
- 40 hours per week
- Shift: 8 hours
- Employment Type: PermanentPinnacle Home Care is hiring a
full-time Care Center Operations Manager for our Oldsmar, FL
location! This role is not remote and applicant must be willing and
able to travel to our Home Office in Oldsmar, FL.PAY INFORMATIONPay
= starting at $65K yearly based on experienceGenerous PTO & Remote
opportunities offered for this position!POSITION RESPONSIBLITIESThe
Care Center manager will lead a best in class integrated, modern
and sophisticated patient,employee, and partner experience where
associates are empowered and fully engaged. This leader will
identify, design, and implement process improvement interventions
to maximizeorganizational effectiveness and efficiency to drive
performance and deliver an exceptionalexperience. The leader will
work closely with the central services, IT, compliance, and call
centeroperation leaders to achieve well defined business
goalsPOSITION REQUIREMENTS1. Design, implement, and lead world
class, high performing, consumer facing, customer and clinical
triaging service operations.2. Partner with the Care Center
operations leader to consistently achieve key business metrics
(service levels, call retention, turnover, etc.).3. Outstanding
communication and interpersonal skills (verbal and written)4. Keen
focus on continuous improvement and challenging the status quo to
influence teams to improve the client experience in the most
cost-effective manner.5. Ensure that the right people are in place
and that agents are high energy and can reinvent the Care Center
into a digitally and socially focused operation.6. Ensure timely
and effective resolution of client issues, collaborating with other
functional groups as needed, and consistent with client support
metrics.7. Focus on positioning the team to meet revenue targets,
client satisfaction, consumer satisfaction, operating margin, and
staffing to budget.8. Demonstrated track record of developing
business strategies based on business objectives and executing
programs that deliver measurable business results.9. Responsible
for staff in a care center, who they train, hire, monitor, and
motivate. Their job is to make sure that the teams they oversee
meet their company's goals and provide sufficient internal and
external customer support. 10. Have an appropriate blend of
analytics, team management, and human resource duties. Develop
objectives for the Care Center's day-to-day operations and analyze
Care Center statistics to ensure that these objectives are met. The
main goal is productivity and efficiency and must work with Care
Center team members, providing extra support and training and the
development of new processes.11. Strives to look at the big picture
and spot potential improvements as they come.12. Must maintain
strong relationships within their team of agents and challenging
existing business practices to find more effective ways to meet
objectives.POSITION QUALIFICATIONS--- Ability to deal effectively
with high levels of stress.--- Demonstrates excellent observation,
organization, verbal, and written communication skills.---
Proficient in Computers, Microsoft, EMR and Technology.---
Candidates MUST HOLD A CURRENT FLORIDA RN LICENSE --- Bachelor's
Degree in business, Healthcare, or other healthcare
certification--- 5 Years operational leadership experience in home
health care.--- Complies with accepted professional standards and
practice.--- Knowledge of Federal, State and Local regulations
governing home health care.FULL TIME BENEFITS (BOTH BRANCH &
CLINICAL) -- Medical, dental, vision, short-term disability,
Company paid life, supplemental life after 90 days -- 401K plan
after 1 year of employment - open enrollment in January &
JulyPinnacle Home Care Job ID #Tel-PINN1103939. Pay package is
based on 8 hour shifts and 40 hours per week (subject to
confirmation).About Pinnacle Home CarePinnacle--Home Care is a
Medicare Certified and Florida Licensed full-service clinically
owned and operated health care company, led by professionals who
are passionate about delivering Exceptional Outcomes and quality
care Beyond Expectation to patients, referral partners, staff and
the communities that we serve.At--Pinnacle--Home Care we believe in
Exceptional Outcomes which is why our patients receive exceptional
customized home care services in the comfort of their home.Our
MissionChanging lives through the Art of the ExperienceOur VisionBe
the leading provider of home care service recognized for Creating
Raving Fans and delivering Exceptional Outcomes.Our Values
- Appreciation (Have an Attitude of Gratitude)
- Integrity (Walk the walk)
- Culture of Discipline (Disciplined People, Disciplined Thought,
Disciplined Action)
- Attitude (Be Phenmenal)
- Beyond Expectation (Find the Way)
Benefits: (for full time employees) ---Full Time Benefits (Both
Branch and Clinical)
- Medical, dental, vision, short-term disability, Company Paid
Life, Supplemental Life after 90 days
- 401k Plan after one year of employment- open enrollment in Jan
and JulyBenefits
Keywords: Pinnacle Home Care, Tampa , Registered Nurse (RN) - Telehealth - $70K per year, Healthcare , Oldsmar, Florida
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