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Registered Nurse (RN) - Telehealth - $70K per year

Company: Pinnacle Home Care
Location: Oldsmar
Posted on: January 26, 2023

Job Description:

Pinnacle Home Care is seeking a Registered Nurse (RN) Telehealth for a nursing job in Oldsmar, Florida.Job Description & Requirements

  • Specialty: Telehealth
  • Discipline: RN
  • Start Date: 02/06/2023
  • Duration: Ongoing
  • 40 hours per week
  • Shift: 8 hours
  • Employment Type: PermanentPinnacle Home Care is hiring a full-time Care Center Operations Manager for our Oldsmar, FL location! This role is not remote and applicant must be willing and able to travel to our Home Office in Oldsmar, FL.PAY INFORMATIONPay = starting at $65K yearly based on experienceGenerous PTO & Remote opportunities offered for this position!POSITION RESPONSIBLITIESThe Care Center manager will lead a best in class integrated, modern and sophisticated patient,employee, and partner experience where associates are empowered and fully engaged. This leader will identify, design, and implement process improvement interventions to maximizeorganizational effectiveness and efficiency to drive performance and deliver an exceptionalexperience. The leader will work closely with the central services, IT, compliance, and call centeroperation leaders to achieve well defined business goalsPOSITION REQUIREMENTS1. Design, implement, and lead world class, high performing, consumer facing, customer and clinical triaging service operations.2. Partner with the Care Center operations leader to consistently achieve key business metrics (service levels, call retention, turnover, etc.).3. Outstanding communication and interpersonal skills (verbal and written)4. Keen focus on continuous improvement and challenging the status quo to influence teams to improve the client experience in the most cost-effective manner.5. Ensure that the right people are in place and that agents are high energy and can reinvent the Care Center into a digitally and socially focused operation.6. Ensure timely and effective resolution of client issues, collaborating with other functional groups as needed, and consistent with client support metrics.7. Focus on positioning the team to meet revenue targets, client satisfaction, consumer satisfaction, operating margin, and staffing to budget.8. Demonstrated track record of developing business strategies based on business objectives and executing programs that deliver measurable business results.9. Responsible for staff in a care center, who they train, hire, monitor, and motivate. Their job is to make sure that the teams they oversee meet their company's goals and provide sufficient internal and external customer support. 10. Have an appropriate blend of analytics, team management, and human resource duties. Develop objectives for the Care Center's day-to-day operations and analyze Care Center statistics to ensure that these objectives are met. The main goal is productivity and efficiency and must work with Care Center team members, providing extra support and training and the development of new processes.11. Strives to look at the big picture and spot potential improvements as they come.12. Must maintain strong relationships within their team of agents and challenging existing business practices to find more effective ways to meet objectives.POSITION QUALIFICATIONS--- Ability to deal effectively with high levels of stress.--- Demonstrates excellent observation, organization, verbal, and written communication skills.--- Proficient in Computers, Microsoft, EMR and Technology.--- Candidates MUST HOLD A CURRENT FLORIDA RN LICENSE --- Bachelor's Degree in business, Healthcare, or other healthcare certification--- 5 Years operational leadership experience in home health care.--- Complies with accepted professional standards and practice.--- Knowledge of Federal, State and Local regulations governing home health care.FULL TIME BENEFITS (BOTH BRANCH & CLINICAL) -- Medical, dental, vision, short-term disability, Company paid life, supplemental life after 90 days -- 401K plan after 1 year of employment - open enrollment in January & JulyPinnacle Home Care Job ID #Tel-PINN1103939. Pay package is based on 8 hour shifts and 40 hours per week (subject to confirmation).About Pinnacle Home CarePinnacle--Home Care is a Medicare Certified and Florida Licensed full-service clinically owned and operated health care company, led by professionals who are passionate about delivering Exceptional Outcomes and quality care Beyond Expectation to patients, referral partners, staff and the communities that we serve.At--Pinnacle--Home Care we believe in Exceptional Outcomes which is why our patients receive exceptional customized home care services in the comfort of their home.Our MissionChanging lives through the Art of the ExperienceOur VisionBe the leading provider of home care service recognized for Creating Raving Fans and delivering Exceptional Outcomes.Our Values
    • Appreciation (Have an Attitude of Gratitude)
    • Integrity (Walk the walk)
    • Culture of Discipline (Disciplined People, Disciplined Thought, Disciplined Action)
    • Attitude (Be Phenmenal)
    • Beyond Expectation (Find the Way)
      Benefits: (for full time employees) ---Full Time Benefits (Both Branch and Clinical)
      • Medical, dental, vision, short-term disability, Company Paid Life, Supplemental Life after 90 days
      • 401k Plan after one year of employment- open enrollment in Jan and JulyBenefits
        • Referral bonus

Keywords: Pinnacle Home Care, Tampa , Registered Nurse (RN) - Telehealth - $70K per year, Healthcare , Oldsmar, Florida

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