TampaFLRecruiter Since 2001
the smart solution for Tampa jobs

Rooms Operations Manager - Non Exempt - Tampa Airport Marriott - (19001IC3)

Company: Marriott International, Inc.
Location: Tampa
Posted on: July 15, 2019

Job Description:

Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International''s luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if youre happy, our guests will be happy. Its as simple as that. Our hotels offer a work experience unlike any other, where youll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. Thats The JW Treatment. The Tampa Airport Marriott, located at Tampa International Airport, Tampa, Florida, 33607 is currently hiring a Rooms Operations Manager - Non Exempt. Responsibilities include: Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Leading Room Operations Team Verifies that goals are being translated to the team as they relate to guest tracking and productivity. Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths. Verifies that the team has the capabilities to meet expectations. Leads by example demonstrating self-confidence, energy and enthusiasm. Assists employees in understanding guests ever-changing needs and expectations, and exceeding them. Managing Property Rooms Operations Function(s) Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping). Follows property specific second effort and recovery plan. Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters. Takes proactive approaches when dealing with employee concerns. Extends professionalism and courtesy to employees at all times. Communicates/updates all goals and results with employees. Meets semiannually with staff on a one-to-one basis. Assists/teaches the team scheduling against guest and hours/occupied room goals. Performs hourly job functions as needed. Performs other duties, as assigned, to meet business needs. Managing and Monitoring Activities that Affect the Guest Experience Understands the brand''s service culture. Provides excellent customer service by being readily available/approachable for all guests. Strives to continually improve guest and employee satisfaction. Takes proactive approaches when dealing with guest concerns. Extends professionalism and courtesy to guests at all times. Responds timely to customer service department request. Verifies that all team members meet or exceed all hospitality requirements. Managing Profitability Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD). Verifies that a viable key control program is in place. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Strives to maximize the financial performance of the department. Conducting Human Resources Activities Interviews and assists in making hiring decisions. Receives hiring recommendations from team supervisors. Verifies that orientations for new team members are thorough and completed in a timely fashion. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Celebrates successes and publicly recognizes the contributions of team members. To apply now, go to: https://jobs.marriott.com/marriott/jobs/19001IC3?%3Flang=en-us/ Marriott International is consistently recognized as an employer of choice globally by FORTUNE magazine, DiversityInc and Great Places to Work Institute, among others. Visit www.marriott.com/careers to learn more about our workplace culture and career opportunities. Chat, engage and follow us on social media. www.facebook.com/marriottjobsandcareers http://www.instagram.com/marriottcareers @lifeatmarriott on Snapchat So, we ask, where will your journey take you? - Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Keywords: Marriott International, Inc., Tampa , Rooms Operations Manager - Non Exempt - Tampa Airport Marriott - (19001IC3), Executive , Tampa, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Executive Jobs


Director, Account Management
Description: Director, Account Management USA-Florida-Orlando Position Purpose: Oversee the overall client satisfaction for all accounts Manage account renewal and retention processes and assist sales team in generating (more...)
Company: Cenpatico
Location: Orlando
Posted on: 07/22/2019

Underwriting Manager - Commercial Insurance - Coastal Proper
Description: About the RoleThis Florida based Managing General Agency wants a leader who can balance personal underwriting responsibilities with supervisory duties.
Company: Capstone Search Group
Location: Tampa
Posted on: 07/22/2019

Sales Management Trainee
Description: If youre looking to start your career with a company that grows their managers and leaders from within the organization, then the Enterprise Management Training Program is for you. Whether you see yourself (more...)
Company: Enterprise Holdings
Location: Saint Petersburg
Posted on: 07/22/2019


Site Director - Champions @ 3 Points Elem.
Description: Description:Employer is the nation's leader in early childhood education. We nourish curiosity through purposeful experiences to create a future full of lifelong learners. From our National Support Center, (more...)
Company: KinderCare Education
Location: Orlando
Posted on: 07/22/2019

Maintenance Manager -
Description: Great Pay with 100 paid medical br Essential Accountabilities br Implement the Lean TPM program with a focus on Predictive and Preventive Maintenance systems. br Capture (more...)
Company:
Location: Clearwater
Posted on: 07/22/2019

Senior Manager Cyber Defense
Description: The Senior Manager for Amgen's global Cyber Defense Organization maintains primary responsibility to establish, develop, and maintain all Cyber Protect Detect P D functions under the Global Information (more...)
Company: Amgen
Location: Tampa
Posted on: 07/22/2019

Franchised Director of Finance
Description: Franchised Director of Finance Posting Date Jun 23, 2019Job Number Job Category Finance and AccountingLocation Renaissance Orlando Airport Hotel,
Company: Marriott
Location: Orlando
Posted on: 07/22/2019

Fullfillment Specialist
Description: A local leading company in iPad Point-of-Sale systems has an immediate temporary-to-permanent job opening for an experienced full-time Fulfillment Specialist at their facility in Saint Petersburg, FL. (more...)
Company:
Location: Saint Petersburg
Posted on: 07/22/2019

Assistant Salon Manager
Description: Assistant Salon Manager Job SummaryImagine a career where you positively impact fellow Hair Stylists through serving by example, demonstrating the latest hair techniques and trends, as well as demonstrating (more...)
Company: Hair Cuttery Salon
Location: Windermere
Posted on: 07/22/2019

Assistant Service Manager
Description: At David Maus Toyota, we strive to make every customer a customer for life. br --Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. br --Every (more...)
Company: David Maus Toyota
Location: Sanford
Posted on: 07/22/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Tampa RSS job feeds