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Specialist IS Architect - Windows 10/MacOS Management

Company: Amgen
Location: Tampa
Posted on: July 14, 2019

Job Description:

Amgen is seeking a Specialist IS Architect - Windows 10/MacOS Management to join End User Technology Operations and plays an integral role the delivery of long-term end user software architecture and management, inclusive of PC, Mac and mobile devices. The IS Architect partners with both business and technology groups to ensure that the proposed technical solutions align with the company's overall objectives, and that both groups enable and drive each other to meet the company's mission and vision.The IS Architect will report to the DWX Operations Lead, based out of Amgen's Capability Center in Tampa, FL. At Amgen, our mission is simple: to serve patients. Our new Tampa Capability Center provides essential services that enable us to better pursue this mission. This state-of-the-art center serves as a base for finance, information systems, and human resources professionals to make a meaningful impact at one of the world's leading biotechnology companies.Information Systems (IS), Digital Workplace Experience (DWX) team that is responsible for the design, development, delivery, and life cycle of Amgen's device and software management technologies. The team consists of cross-disciplinary IS professionals who understand how to deliver services that span both infrastructure and applications. Key Activities for Specialist IS Architect include:Accountable for the delivery of desktop management best practices, developing and delivering agile methodologies for windows desktop and device management, Mac provisioning, overall software distribution and supportInteract with end users from all aspects of Amgen's business to ensure that business use cases are well understood and documented responsible for technology roadmap and planning for core infrastructure services from Microsoft, VMWare, Amazon, 1E, Avecto, Flexera, and othersSupport technology roadmap development and planning for core infrastructure services from Microsoft, VMWare, Amazon, 1E, Avecto, Flexera, and othersProvide architecture and engineering expertise for Microsoft SCCM, Airwatch, Desktop GPOs, and Electronic Software DeliveryOptimize disparate processes among Desktop Management, Mobile Management, and Virtual Desktops to streamline a single Unified Endpoint Management ProgramDevelop Amgen's business use cases for desktop software, packaging, and deliveryMaintain and develop EUT Lab for such standards and emerging software, working closely with hardware and device architects to deliver EUT systemsProvide ongoing transformation of desktop imaging, Mac support, into agile device rationalized enterprise serviceInteract with manufactures and vendors to understand device and service offerings, and product limitationsDevelop vendor relationships, leveraging beta and user feedback forums where availableProvide quantitative feedback and testing on new desktop management opportunities in the market placeTravel: International and Domestic travel up to 20% may be essentialBasic QualificationsDoctorate degreeORMaster's degree and 3 years of Information Systems and software, mobile, or web experienceORBachelor's degree and 5 years of Information Systems and software, mobile, or web experienceORAssociate's degree and 10 years of Information Systems and software, mobile, or web experienceORHigh school diploma / GED and 12 years of Information Systems and software, mobile, or web experiencePreferred QualificationsUnderstand business use cases for devices, applications, services, desktop software, packaging, and deliveryExperience with Desktop and Unified Endpoint Management Tools, such as SCCM, AirWatch, VMWare HorizonExperience developing roadmaps, and technology initiativesExperience leading small to mid-sized projectsExperience in enterprises with more than 50,000 devicesAmgen focuses on areas of high unmet medical need and leverages its expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential.The invaluable contributions of our talented Tampa team will help us develop the vital and innovative medicines that treat serious illness and unmet medical needs around the globe.

Keywords: Amgen, Tampa , Specialist IS Architect - Windows 10/MacOS Management, Executive , Tampa, Florida

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