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Distributor Account Manager

Company: Fintech
Location: Tampa
Posted on: June 15, 2019

Job Description:

How would you like to work for the company that was voted to have the Best Benefits in the Tampa Bay area and has been recognized as a Best Place to Work in both the Tampa Bay area and the State of Florida numerous times and was named Business of the Year for the entire United States?

Fintech is the leading OneSource solution in the alcohol beverage industry providing user-friendly data and analytic reporting to equip businesses with powerful purchasing knowledge; we also act as a strategic advisor, connect and grow businesses through industry partnerships, and provide electronic payments to save alcohol retailers and distributors time and money.

Fintech offers excellent compensation and benefits -- 100% employer-paid health insurance for employees plus dependent children; dollar-for-dollar 401(k) match up to 10% of compensation; bonus; paid time off -- please see the Careers page of our website at: http://www.fintech.net/corp/company/careers

The Distributor Account Managers primary responsibility is to manage, develop and maintain relationships with Fintechs distributor customers. The Account Manager is responsible for servicing these distributors and ensuring they are aware of and utilize all current Fintech products. The Account manager will also be responsible for selling new Fintech products and services to existing distributor customers.


  • Manage top tier distributors
  • Develop and maintain relationships with existing distributor customers
  • Understand specific operations of each distributor customer related to their beverage business specifically to help the distributor customer understand all the benefits of Fintech and to know when distributor customer would benefit from new Fintech products and services
  • Establish relationships with key decision makers within each distributor organization. This will include accounting personnel, IT personnel and certain executives including CFO and VP of Sales.
  • Ensure all distributor customer contacts are kept up-to-date on new Fintech products and services
  • Ensure all distributors are participating in DEFT and all programs Fintech rolls out to distributors
  • Update records and databases to ensure distributor contact information is always current
  • Develop procedure with each distributor customer to maximize trading partner relationships
  • Send presentations, proposals and sales collateral to distributor customers that would benefit from new products and services
  • Prepare and collect paperwork to activate new products and services
  • Coordinate with other departments to accomplish the work required to implement the sale of new products and services
  • Facilitate and follow up on the distributor customer needs within the Fintech organization
  • In addition to regular communication with distributor customer, perform periodic audits with various contacts within distributor organization to ensure customer satisfaction
  • Identify and elevate customer concerns to management

    Job Requirements:
    • Strong relationship-building skills required
    • Sales experience preferred in distributor industry
    • Customer-service experience preferred
    • Excellent communication skills both verbal and written
    • Ability to interact with prospects and current customers in a professional and friendly manner
    • Must be able to explain technical instructions in a user-friendly manner
    • People-oriented and customer focused
    • Ability to interact and communicate with internal staff in a timely and effective manner.
    • Excellent presentation skills are essential.
    • Proficient in various software applications (Word, Excel, PowerPoint, Outlook, internet)
    • Experience with a customer relationship management (CRM) software application (SalesForce preferred but not required)
    • Ability to perform online presentations and demos
    • Comfortable speaking in public forums
    • Detail-oriented with excellent organizational skills
    • Excellent follow-up skills
    • Proven ability to work independently as well as part of a team
    • Some travel required
    • College degree preferred
    • Experience in distributor industry preferred

Keywords: Fintech, Tampa , Distributor Account Manager, Executive , Tampa, Florida

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