Community Director
Company: LURIN Management Services LLC
Location: Saint Petersburg
Posted on: May 4, 2024
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Job Description:
Description:Position SummaryThe Community Director is
responsible for the successful day-to-day financial,
administrative, sales, marketing, and maintenance operations of the
community while ensuring company standards are achieved and
excellent customer service is delivered. The Community Director
directly supervises the onsite staff and facilitates the successful
management of the property. Exhibits strong commitment to the
service needs of the internal and external customer. Represents the
company in a professional and courteous manner.Required
Qualifications:Bachelor's degree preferredCertified Apartment
Manager (CAM) preferredMinimum of three to five years prior
property management experienceWorking knowledge of Onesite or
property management softwareEssential Job Functions:Prepare and
implement a marketing plan for the community each monthDevelop and
implement resident retention, marketing, and advertising
programsResponsible to show and lease apartments, review and
complete all leasing applications and documents. Prioritize,
assign, and monitor daily activities of staff including leasing,
marketing, make-ready, maintenance and construction projects.
Responsible for maintaining budgeted occupancy levels at approved
rental ratesConduct training, coaching, and disciplinary action, as
needed, per standards of the companyComplete performance reviews as
scheduledCreate an atmosphere of cooperation, enthusiasm, service
urgency, teamwork, customer satisfaction, and professionalism among
team membersSupervise management of inventory system in conjunction
with maintenance supplies and personnelResponsible for achieving
the highest possible Net Operating Income (NOI) through effective
cost control and maximizing revenuePrepare and monitors operating
budget, and reports on status of property/properties such as
variance and occupancy reportsCollect specified rents and fees,
pursues delinquent balances, and processes evictions according to
policyMaintain a budget control log and reviews financial
statements, helps prepare monthly progress reportsFollow the Fair
Housing Act alwaysEnsure all invoices are processed and sent to
corporate on a daily/weekly basis per company standardsRecruit,
hire, train, coach, mentor, develop and supervise team members and
ensures members meet their goals and performance
standards.Responsible for maintaining all data in OneSite and
following policies for record keeping and files on-siteSupervise
maintenance of buildings and grounds. Walking property/properties
with maintenance team member(s) to inspect for any known
life-safety hazard at the site. Ensuring that such work is noted
into a work order to be completed.Supervise and approves all work
performed at the site by outside contractorsAttend to resident
issues and needs, including neighbor disputes, renewals,
maintenance issues, and all matters relating to the
residentsResponsible for establishing the work schedule of
maintenance staff in coordination with Lead MaintenanceParticipate
in after hours and emergency responseEnsure that maintenance
performs and completes Preventive Maintenance Report quarterly on
all units, leasing office, laundry facility, etc.The job
description is not an all-inclusive list of functions and tasks.
Job functions may be added, deleted, or modified at any time by the
company without prior verbal or written notification.Success
Factors/Job Competencies:Positive, motivating, and team-oriented
attitude. Recognizes and reinforces developmental efforts,
progress, and improvements. Ability to thrive in a fast-paced,
competitive environment. Sets priorities with an appropriate sense
of what is most important and plans with an appropriate and
realistic sense of time demand involved. Ability to work weekends,
and overtime when approvedHigh degree of professionalism and
demeanor, with an ability to keep matters confidentialA strong
emphasis on customer service in every action on the job and help
instill this value in team membersMust be detail-oriented with
excellent communication and listening skillsPhysical Demands/Work
Environment:The physical demands and work environment
characteristics described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions.Physical Demands: While performing duties of the job,
incumbent is sometimes required to stand; walk; sit; use hands to
finger, handle, or feel objects, tools, or controls; reach with
hands and arms; talk and hear. Employee must sometimes lift and/or
move up to 25 pounds. Specific vision abilities required by the job
include close vision, distance vision, color vision, peripheral
vision, depth perception, and the ability to adjust focus.Work
Environment: The noise level in the work environment is usually
moderate.Performance Standards:Annual performance
appraisalAttainment of annual goals established between supervisor
and incumbentRequirements:PI452186898ec8-25660-34128363
Keywords: LURIN Management Services LLC, Tampa , Community Director, Executive , Saint Petersburg, Florida
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