Credit Application Processor
Company: ConcordRENTS
Location: Maitland
Posted on: April 2, 2026
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Job Description:
Description ConcordRENTS is a distinguished leader in providing
a quality and customer-centric property management experience with
a focus on affordable and market rate multifamily communities
throughout Florida. Our continued success is based upon our
exceptional team members. Join ConcordRENTS to advance your career
while working for a company with over a 30-year history investing
in maintaining our community and our team members while also
enjoying industry-leading starting wages. In addition, we offer
rental discounts ranging from 20% to 50% at participating
communities for select team members. Our team members' commitment
to the company is strengthened by ConcordRENTS belief that everyone
has a right to earn a living wage and prepare themselves for a
secure retirement. ConcordRENTS is proud to make continued
investments in our valued team members by offering a rich 401-K
program that includes a company match of up to $5,250 per year. Our
401-K program offers a company match of 150% on the first 3%
invested by an eligible team member, with additional matching up to
$5,250 annually. Team members joining us with industry experience
sometimes cite lack of investment by their previous organizations
as a motivating reason to make a career change. Our management
approach is to maintain the value and integrity of our communities
while demonstrating exceptional customer service. This philosophy
is accomplished by building relationships with our residents while
providing them with a quality housing experience without the
concern of whether the community can afford a repair. Ultimately,
we measure the value of our performance based on the satisfaction
of our residents. ConcordRENTS recognizes that the spirit of
teamwork and community is the true key to our growth as a company.
Our legacy is propelled by the ability to meet the needs of a
changing market and to stay ahead of the competition, making
ConcordRENTS a meaningful place to work. BASIC PURPOSE: Responsible
for understanding the compliance requirements of assigned
properties and ensuring that each applicant or resident file is in
proper condition prior to move-in or recertification. Also
responsible for developing and maintaining positive relationships
with all site staff and providing timely turnaround of all files
received. ESSENTIAL FUNCTIONS: Works directly with applicants and
site staff to obtain necessary documentation and clarifications to
prove program eligibility and in some cases, works directly with
sources to obtain appropriate documentation. Responsible for data
entry of all applications/re-certifications (status) into Café and
Applicant Tracking System, as well as verifying information in
Yardi Voyager. Provides compliance support and spot training to
site staff and Applicant Support Representatives to correct errors
and mitigate future errors. Assists Senior Analyst in gathering
corrections and resolving report discrepancies as requested.
Attends state or investor sponsored trainings. Continually monitors
portfolio occupancy rates and adjusts workflow to assist properties
in need of improvement. Responsible for the review, income
calculation, and verification of all application based on LIHTC
criteria prior to approval for move-in. Review daily pending/hold
application report and asses move-ins that are past due and moving
in with 72 hours. Review pending applicants that have failed to
give us paperwork within a specified timeframe and place them on
hold status. This is based on the respective community's needs. Pay
for this position is commensurate with experience of candidate.
Qualifications Knowledge and Experience High school diploma or GED
equivalent required. Knowledge of state specific requirements for
assigned states. Must become familiar with Concord Management
policies and procedures relating to both operations and compliance.
Intermediate knowledge of computer programs including, but not
limited to MS Word, Excel, Outlook, and Property Management
Software. Must possess a positive attitude, excellent verbal,
written and interpersonal skills and develop positive working
relationships with both internal and external team members. Must
have the ability to work well in a fast paced environment, resolve
conflicts, be proactive, work independently and follow tasks One
year of experience with determining Housing Credit Program
applicant eligibility is preferred. Experience with detail-oriented
work such as property management (including leasing), banking,
accounting or other affordable housing programs is also preferred.
Ability to speak, read and write English for safety and
productivity reasons.
Keywords: ConcordRENTS, Tampa , Credit Application Processor, Administration, Clerical , Maitland, Florida
