Office Clerk - Oldsmar, FL / Tampa, FL

Company: UnitedHealth Group
Location: Oldsmar
Posted on: March 15, 2023

Job Description:

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

The Qualified Medical Child Support Order (QMCSO) team processes all mail for members who have been court-ordered to provide health insurance for their dependents. Eligibility flags the accounts as QMCSO once the enrollment paperwork is sent in. That flag triggers all mail for people covered under that member number to be directed to the QMCSO team.

The mail is sorted by type into bundles of 25 pieces, and the work is assigned to and worked by our processors. The type of mail we are requesting assistance on is Explanation of Benefits (EOBs), Healthcare statement (HCS), and ID cards. Processors would open each piece of mail, locate the member account in the applicable systems, and research all account notes to determine where that piece of mail needs to be mailed to (what address and to whom). They would prepare an envelope and address label, and then send that piece of mail to the appropriate party.

Positions in this function include basic clerical functions including researching on our multiple platforms and the internet, typing, filing and report preparation to prepare re-mailing of different types of correspondence for Child Support Orders.

This position is full-time (40 hours/week) Monday - Friday. During training hours are 8:00am - 4:30pm and after training you switch to core hours, 6:00am - 6:00pm. Our office has moved to 5130 Sunforest Dr Tampa, FL 33634.

Primary Responsibilities:

--- Ability to effectively multi tasks and prioritize
--- Ability to easily adapt to changing environment and priorities
--- Accepts responsibility and accountability for all decisions and completed duties
--- Takes initiative and requires little assistance with standard and non-standard requests
--- Conducts system research to support appropriate mailing of documents/correspondence
--- Prioritizes and organizes own work to meet agreed upon deadlines
--- Works with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

--- High School Diploma / GED (or higher)
--- Proficient in Microsoft Office applications (Excel and Word)
--- 2+ years of experience in Data Entry
--- 1+ year experience with Office skills (typing, filing, research on our internal systems and the internet; ability to type at least 35 WPM)
--- Ability to work 8:00am - 4:30pm during training and any of our 8-hour shift schedules within our normal business hours of 6:00am - 6:00pm after training

Preferred Qualifications:

--- Medical or Healthcare experience
--- Customer Service Skills
--- SharePoint experience
--- System knowledge Unet and CDB
--- HIPPA Knowledge

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies required all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with UnitedHealthcare. Work with a Fortune 5 organization that's serving millions of people as we transform health care with bold ideas. Bring your energy for driving change for the better. Help us improve health access and outcomes for everyone, as we work to advance health equity, connecting people with the care they need to feel their best. As an industry leader, our commitment to improving lives is second to none.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #RED

Keywords: UnitedHealth Group, Tampa , Office Clerk - Oldsmar, FL / Tampa, FL, Administration, Clerical , Oldsmar, Florida