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Sanctions Escalations Global Training and Quality Officer

Company: JPMorgan Chase
Location: Tampa
Posted on: August 18, 2019

Job Description:

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2 trillion and operations in more than 60 countries. The firm is a leader in Investment Banking, Financial Services for consumers, small business and commercial banking, financial transaction processing, asset management and private equity. Global Financial Crimes Compliance (GFCC) team is part of JPMorgan's Global Risk and Compliance organization. The GFCC organization has over 1,900 professionals across the world. The team is responsible for developing the requirements and standards for the Firm's Enterprise-Wide Anti-Money Laundering and Sanctions Programs. GFCC is comprised of eight core functions, aligned with the businesses and regional teams. One of the core functions is Global Sanctions Compliance Investigations & List Screening. The Sanctions Escalations Initial Review team is the operations group of Global Sanctions Compliance. This global department is responsible for the initial review of transaction screening for potential Money Laundering, Terrorist Financing or Sanctions related activity consistent with global and local standards. The team function covers regulatory driven sanction list or internally developed watch list searches of transactions and account holders looking for designated high risk clients and sanctioned transactions. This includes the process to determine if there is a true match to a suspect name, review, analysis and decisioning on wire transactions and specific issues escalated to/from internal business units. Validation on positive search results and providing detailed research information to support the resolution of a match. Providing written and verbal communication on issues with management, the lines of business and Compliance units, performing and reviewing highly sensitive client and transaction search information, reporting, escalating and documenting results. The position of the Sanctions Escalations Global Training and Quality Officer supports the global Sanctions Escalations Initial Review team and involves the complete end to end process of training and maintaining quality in this dynamic regulatory environment. CoreCompetencies: Operationa l: Transaction review experience with the ability to communicate a strong understanding of regulatory or internal process requirements and tools used. Training : Ability to work with stakeholders of all levels to conduct thorough needs-analysis and develop both tactical and strategic solutions. Must be comfortable conducting class room & virtual presentations, to include facilitation, and attendance tracking and logging. Strong organization, relationship building, and project management skills as duties include management of multiple pieces of work with various operational partners combined with a, passion to deliver a quality training product and connect with end-users and their objectives. Responsibilities include, but is not limited to: - Work with operational managers,stakeholders, and subject matter experts (SMEs) to identify globaltraining needs and gaps - Build training content, identify impactedaudience, establish call logistics, and lead the delivery. - Create engaging learning activities andrelevant course content that enhances retention and knowledge transfer - Create and maintain criteria to judgelearner's performance and develop needs to include Assessments, CaseStudies, and Knowledge Checks - Analysis of requirements,procedures, tools, workflows, regulations and/or other sources to developtraining content - Maintain course and/or projectdocumentation and course folders - to include attendance, scoring,surveys, and feedback - Plan and execution of classroom and/orvirtual instructor-led programs - Work closely with Risk & Controls,Change Management, and Operational teams to ensure alignment betweenpolicies & procedures, requirements, operational work streams, andoverall messaging and training delivery - Timely completion of post-training admintasks like attendance, surveys and assessments to feed into metrics andaudit point closures - Participate in the further development ofeffective metrics and management information to diagnose issues, risks andtarget areas for remediation or improvement - Analyze and provide feedback to new and updatedtraining and procedure documents before implementation - Review the quality of completedcases using pre-defined test scripts which are based on ComplianceSupervisory Review standards to ensure global standards are met - Present insight and findings viaformalized feedback loop process, track and monitor corrections toidentified concerns - Identify opportunities to engageCommunication partners for messaging consistency - Write and deliver guidance updates such as proceduresand news flashes - Attend meetings between different GSC groups to provideinsight on Initial Review processes such as Masterlist Committee and callswith Advisory This position reports to a Global Sanctions Compliance Manager and is an integral of the Global Financial Crimes Compliance responsibilities to protect the organization and to fulfill the Bank's regulatory requirements. The candidate must have excellent written and verbal communication skills, as well as problem solving acumen - thinking outside the box. Ideal candidates possess leadership, analytical ability, initiative, a solution-oriented consultative mind-set, a thorough knowledge of banking, OFAC, Sanctions processes, service operations, products and systems and the ability to work effectively in a high volume, deadline driven, diverse team/site environment. GSM system knowledge, regional regulatory knowledge, as well as CSU and CLS organizations is a plus. Ability to work flexible hours is required. Occasional travel and overtime may be required. - Must have 3-5 years of banking experience and at least 3 years of compliance, legal or audit experience is highly desirable. - Candidate must have strong written/verbal communication, leadership, solid high volume processing and analytical skills with the ability to work independently on multiple assignments in a deadline driven, regulatory environment. - Ability to maintain high quality in a risk intensive environment. - Knowledge of SWIFT messaging and payment transactions is preferred. - Demonstrate cross-line of business knowledge of banking systems and products. - Possess strong computer skills: Microsoft Office Suite including Excel, Word, Access, Outlook and PowerPoint. - AML, OFAC, Sanctions experience is required. - Self-reliance and willingness to 'own' problems and creatively find solutions. - Must be results oriented and have strong organizational skills with the ability to manage multiple priorities. - Excellent project management and presentation skills. - Flexibility to work varying daytime hours to accommodate transactional product and regional deadlines. - Ability to work with staff at all levels of the organization - A self-starter who possesses intellectual curiosity; proven team player at ease involved in the day to day detail; ability to successfully operate with limited guidance - Relevant degree/qualification and/or relevant commercial experience JPMorgan Chase is an equal opportunity and affirmative action employer Disability/Veteran.

Keywords: JPMorgan Chase, Tampa , Sanctions Escalations Global Training and Quality Officer, Accounting, Auditing , Tampa, Florida

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