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TTS Non-Functional Testing Lead

Company: Citibank
Location: Tampa
Posted on: July 14, 2019

Job Description:

TTS Non-Functional Testing Lead-******** Description About CitiCiti, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all. Citi's Institutional Clients Group(ICG) is comprised of diverse, talented professionals globally located in more than 100 countries and territories, collectively representing an unparalleled international network of financial skills and capabilities serving targeted clients. Our clients are top corporations, financial institutions and governments in countries around the world and our mission is to help them achieve their goals. We do so by providing strategic, financing and operational insights and executing tailored product/service solutions, both across our borders and domestically. The ICG responds to clients' changing needs through its long-established relationship coverage approach that provides client solutions utilizing all of Citi's relevant capabilities, including the broadest possible access to financial markets globally. No other institution can match our combination of global insights, client relationship management services, geographic reach and local and cross-border product expertise. The ICG technology is organized into Markets and Securities Services(MSST), Treasury and Trade Solutions(TTS) , Citi Private Bank(CPB) and Information Services Group(ISG). Trade Transaction Services (TTS) Trade Technology organization supports the Global Trade Services, Trade Finance and Supply Chain management segment of the TTS Treasury and Trade business. CITI, with the largest trade services network in the world offers a broad range of solutions that meet our global trade customer's needs. From risk mitigation to financing, settlement to information, CITI's trade experts and four, regional processing centers offer around - the-clock operations support and deliver world-class solutions to suppliers, buyers and Financial Institutions. International trade is the cross-border movement of goods and services that develop from a business transaction between a buyer in one country and a seller in another country. Job Purpose:Validation Management & Shared Services (VMSS) within TTS Technology is looking for a Non-Functional Testing Lead who can understand, articulate and implement best practices in testing of functional and technical enhancements to various application platforms. Purpose of this role will be to provide technical and business leadership to a geographically spread diverse testing teams. Key Responsibilities: - Senior Performance Analyst will have a specific focus on understanding and supporting the Global Payments and Core Banking applications with the potential of evolving to additional portfolios, as needed. - The selected candidate will lead a geographically dispersed and matrixed team of vendor partners to ensure all projects are delivered as per customer expectations, assist in driving the test planning, design, execution, root cause analysis, utilizing application management software and tools to investigate problems and collect performance and capacity information. - Perform proactive monitoring and analysis on all factors impacting high availability and ensuring adherence to Citi's standards/SLA. - The candidate will be the customer advocate and will establish productive communication channels. - Develops, manages and forecasts capacity requirements based on business needs and IT infrastructure growth capacity - Identifies potential performance/capacity constraints and bottlenecks, directing efforts to prevent service disruptions - Provides proactive monitoring/oversight of key critical applications to mitigate potential incidents before they impact the customer - Applies business and application knowledge when monitoring performance of critical applications - Identifies scenarios that are out of tolerance to expected state and proactively analyzes cause, assists in the development and deployment of preventative maintenance procedures by providing technical expertise - Interacts with dev/ops/product teams throughout the project life cycle to ensure quality standards are adhered to during development, testing and implementation. - Works to ensure Service Level Agreements for the platform/capability are maintained - Serves as an expert resource to NFT practice Manager - Provides coaching, guidance and expertise on service capability performance - Work with other technology teams on strategic initiatives that influence the technical direction for the supporting platform Qualifications Required Qualifications: - 8+ years in Performance Engineering and Performance Testing Area - 5 - 6 years with a Leadership role supporting a team/practice between 10 - 20 in strength. Proven track record in this area with good references - In-depth knowledge and working experience with Performance Center, Wiley, HP Site scope and other latest Performance Engineer & Performance Testing tools and Open Source performance testing tools ( Apache JMeter, WebLOAD etc) - Waterfall, V-model, Agile testing methodology experience - Experience with multiple architecture, technology testing and with complex projects - Experience managing resources directly, onshore/offshore and in a matrixed model - Experience working in a global team in a vendor dependent model - Good Presentation and communication skills. Should be a good collaborator and relationship manager - Tooling Certification much preferred - Experience with Quality Center and other quality tools - Experience with one or more coding language ( JAVA, etc) with some Development background will be an advantage - Excellent written and oral communication - Good Negotiator and risk manager Competence / Skills: - Advanced Degree (Masters) - 10+ years of relevant experience in Banking & Finance - Banking Products Experience with implementing various key Strategies and Tools EEO Statement: Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity Pay Transparency: Citi won't discriminate against anyone for discussing pay, but those with access to pay data in their work can't disclose it unless responding to complaints/investigations or legal requirements.

Keywords: Citibank, Tampa , TTS Non-Functional Testing Lead, Accounting, Auditing , Tampa, Florida

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