TampaFLRecruiter Since 2001
the smart solution for Tampa jobs

Director, Compliance Financial Contact Center

Company: USAA
Location: Tampa
Posted on: July 14, 2019

Job Description:

Purpose of Job We are currently seeking a talented Director, Compliance Financial Contact Center for our Remote, San Antonio, TX, Tampa, FL (Crosstown), Phoenix, AZ or Plano, TX facility.

Manages and leads a staff in the development and implementation of strategic and tactical solutions to protect and minimize operational compliance risk to USAA. Provides operational compliance oversight for USAA, its affiliates, and USAA partnerships with external companies. Builds effective relationships with industry and regulatory authorities. Job Requirements

  • Provides oversight and manages the changing regulatory environment.
  • Directs the review of state and federal regulatory compliance requirements to include analysis of business impact/operational risk assessment for enacted laws/regulations and recommended company compliance actions to insure regulatory compliance.
  • Proactively identifies strategic and tactical regulatory solutions by providing compliance subject matter expertise for CoSA project/process/product initiatives.
  • Identifies compliance action plans that have regulatory impact on the company's business.
  • Directs research and feasibility studies to assess regulatory compliance impacts and recommended actions on CoSA initiatives.
  • Directs the implementation of appropriate strategic/tactical solutions for compliance business requirements.
  • Ensures adoption and identifies any outstanding compliance issues.
  • Directs the monitoring and managing of regulatory requirements and reporting.
  • Manages federal/state regulatory agency relationships to obtain regulatory approvals and provides required regulatory feedback.
  • Provides oversight for compliance adherence through self assessment programs and examinations.
  • Responsible for personnel actions for staff to include hiring, coaching, employee development, recognition, performance management, promotions, dismissals, and disciplinary action.
  • Determines action(s) required to best allocate resources.
  • Develops, monitors, and analyzes budgetary and/or operation performance of department resources. Minimum Requirements
    • Bachelor's degree required OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
    • 8 or more years of industry experience.
    • 3 years of leadership experience. Develop and manage talent. Preferred
      • 5+ years experience supporting financial contact center compliance.
      • CRCM certification preferred.
      • 5+ years of leadership experience. Develop and manage talent. ***Selected candidates will attend and complete the Management Development School program in San Antonio, TX, during their first six months in position.***
        The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
        At USAA our employees enjoy one of the best benefits packages in the business, including a flexible business casual or casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.
        USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.
        Relocation assistance is available for this position.

        Associated topics: chief investment officer, director, general manager, general operational manager, operational manager, organizational culture, president, staff, supervise, supply

Keywords: USAA, Tampa , Director, Compliance Financial Contact Center, Accounting, Auditing , Tampa, Florida

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Accounting, Auditing Jobs


Financial Advisor
Description: Financial Advisor Job DescriptionFinancial Advisor Training Program - Clearwater, FLAre you seeking a new career, with the entrepreneurial freedom to build your own book of business and create unlimited (more...)
Company: Ameriprise Financial
Location: Clearwater
Posted on: 07/19/2019

Financial Advisor - Orlando, FL
Description: Summary Our Growth is Your Opportunity - Work
Company: Thrivent Financial
Location: Orlando
Posted on: 07/19/2019

Experienced Tax Advisor - Block Advisors
Description: br Experienced Tax Advisor - Block Advisors Seeking growth oriented, experienced Tax Preparers/Advisors to join our network of professionals, serving clients with diverse tax and business services (more...)
Company: H&R BLOCK
Location: Winter Park
Posted on: 07/19/2019


GGL-Underwriter
Description: Job Title:--------------------GGL Underwriter Hours/Week:--------40 / Full-TimeLocation:--------------------Headquarters - Tampa, FLReports to:--------------Chief Credit Officer In accordance with established (more...)
Company: Central Bank
Location: Tampa
Posted on: 07/19/2019

GGL-Underwriter
Description: Job Title: GGL Underwriter Hours/Week: 40 / Full-TimeLocation: Headquarters - Tampa, FLReports to: Chief Credit Officer In accordance with established lending policies and procedures, and under the guidance (more...)
Company: Central Bank
Location: Tampa
Posted on: 07/19/2019

Senior Risk Analyst
Description: Purpose of Job br br Provides risk management support for the Enterprise in material risk identification, measurement and aggregation, and the understanding and management of risk through appropriate (more...)
Company: USAA
Location: Tampa
Posted on: 07/19/2019

Claims Appraisal Auditor
Description: br br Risk Placement Services believes that all persons are entitled to equal employment opportunity and does not discriminate
Company: Gallagher
Location: Tampa
Posted on: 07/19/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Saint Petersburg
Posted on: 07/19/2019

Revenue Accountant
Description: As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients (more...)
Company: Tenet
Location: Saint Petersburg
Posted on: 07/19/2019

Corporate Audit Manager- Investigations
Description: Job SummaryWe are seeking a Corporate Audit Manager position for our Tampa, FL Capability Center. This individual will assist the Senior Manager of Investigations/Audit Operations of the Corporate Audit (more...)
Company: Amgen
Location: Tampa
Posted on: 07/19/2019

Log In or Create An Account

Get the latest Florida jobs by following @recnetFL on Twitter!

Tampa RSS job feeds