Clinical Account Executive - Clearwater - Naples - Biosense Webster, inc.
Company: Disability Solutions
Location: Clearwater
Posted on: May 4, 2024
Job Description:
Biosense Webster, Inc., a member of Johnson & Johnson's Family
of Companies, is recruiting for a Clinical Account Executive to
support Clearwater/ Naples, FL. At Johnson & Johnson, we believe
health is everything. Our strength in healthcare innovation
empowers us to build a world where complex diseases are prevented,
treated, and cured, where treatments are smarter and less invasive,
and solutions are personal. Through our expertise in Innovative
Medicine and MedTech, we are uniquely positioned to innovate across
the full spectrum of healthcare solutions today to deliver the
breakthroughs of tomorrow, and profoundly impact health for
humanity. Learn more at . As the Clinical Account Executive, you
will:
- Be an integral part of Biosense Webster's US Field Sales &
Service group reporting to the Area Director (AD) and closely
partnering with the Program Manager.
- Focus on increasing market share growth in targeted accounts
within a 12-month period. Following the account conversion, the CAE
is also responsible for training the local CAS and ensuring a
seamless transition at the end of the task. The assignment will
require up to 80% travel within the designated Area.
- Be accountable to provide technical and clinical product
support to healthcare providers. This position is expected to
achieve key business metrics by flawlessly executing the company's
strategies and tactics.
- Build and maintain mutually beneficial relationships in
non-Biosense Webster accounts and for increasing market share of
BWI products. The end result should be that Biosense Webster
achieves success in the attainment of business objectives through
the commercial execution and adoption of CARTO-- 3 System and other
BWI products in the accounts, and that BWI personnel are recognized
as best in the industry for their commercial, technical and
clinical competencies.
- Partners with Territory Managers, Field Service Engineers and
Program Manager to ensure alignment and coordination of activities
to meet business objectives. At the end of the 12-month assignment,
the CAE may find other positions to apply for or potentially may
have the option to extend the CAE Assignment for another 12 months
(AD approval required). Under the general direction of the manager
and in accordance with all applicable federal, state and local
laws/regulations and Corporate Johnson & Johnson, procedures and
guidelines, you will:
- Partner with Marketing and Area Director to develop & execute
an account business plan that leads to attainment of business
objectives through the commercial execution and adoption of CARTO--
3 System and other BWI products.
- Accurately assess customer needs, opportunities, and potential
barriers, at accounts where CARTO-- 3 System is being introduced
and establish an adoption plan leading to business growth and sales
goal attainment.
- Provide expert clinical product and technical assistance and
training to physicians and EP Lab Staff on the effective use of
BWI's systems and catheter equipment (e.g., The CARTO-- System and
appropriate software modules including CARTOMERGE---, CARTOSOUND
--- and the Stockert RF generator) during case procedures within an
assigned geography, and in a manner that leads to meeting and
exceeding business goals.
- Educate customers on all BWI products to optimize effective
usage by providing technical and clinical information and
in-service training. Shares best practices to increase value for
customers.
- Use consultative selling techniques to identify potential sales
opportunities within the account. Create awareness of BWI solutions
and facilitates Territory Sales Manager (TM) contact with the key
decision makers to drive incremental business.
- Maximize customer case support capability through proper
planning and scheduling techniques.
- Drive collaboration and maintain consistent, open lines of
communication across the assigned responsibilities with the local
team/Pod (i.e. TM and other CAS), as well as the support team (i.e.
Ultrasound CAS, FSE, RBD) and other internal and external
partners.
- This position will also develop and share best practices with
US Field Sales and Service colleagues and internal partners.
- Develop and grow mutually beneficial customer relationships
within and beyond the EP lab, including, but not limited to
physicians, nurses and technicians, clinical and hospital
administrators and staff.
- Stay current on company products instructions for use (IFU),
best practices and technical troubleshooting, as well as relevant
scientific clinical literature and new product information.
- Prioritize and appropriately respond to requests in a
high-stress environment.
- Maintain composure and problem-solving focus during stressful
interactions.
- Engage in diagnostic dialogue with multiple internal and
external business partners and stakeholders.
- Formulate solutions based on dialogue and input gained during
session. Provide mentoring for new BWI commercial team members as
requested.
- Respond daily to requests by email and voicemail from
customers, practitioners and partners. Perform administrative work,
including managing account documentation, compliance training
requirements, expense reporting, and Company system input. Maintain
Safe Fleet standards according to Company guidelines. Responsible
for communicating business related issues or opportunities to next
management level. Responsible for ensuring subordinates follow all
Company guidelines related to Health, Safety and Environmental
practices and that all resources needed to do so are available and
in good condition. Responsible for ensuring personal and Company
compliance with all Federal, State, local and Company regulations,
policies, and procedures.
- Perform other duties assigned as needed.
Keywords: Disability Solutions, Tampa , Clinical Account Executive - Clearwater - Naples - Biosense Webster, inc., Healthcare , Clearwater, Florida
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